Kondaro CRM · Built for admissions from day one
Built by a treatment center, for treatment centers

The CRM that knows what
an admission is.

Payer, level of care, VOB status, referral source: the fields admissions actually decides on, built in from day one because we run a treatment center too. Already have a CRM? Keep it. Kondaro connects to it either way.

Book a Demo See what a referral partner is worth
CRM
PipelineLeadsAccountsCalendar

Pipeline Demo

216 running VOB · 3 financials approved · 13 scheduled
+ New lead
Running VOB216
Jerry Seinfeld$1,500
Aetna
RTCIn Network
CKShenandoah Valley0d
VOB Approved3
George Costanza$4,200
Medicaid
DTXReferral
CKBadwater Basin Sober Living0d
Intake13
Elaine Benes$2,000
Cigna
DTXIn Network
DPBryce Canyon Treatment0d
Already running one?

Switching isn't the price of admission.

Kondaro connects to the CRM you already run, but if you’d rather stop paying for and maintaining a second system, ours is already here.

Keep yours

Connect what you run today

Keep your CRM and your team's habits. Kondaro syncs it into the operating picture alongside everything else.

  • White-glove implementation, no retraining
  • Leads and referral sources flow into Kondaro
  • We set the connection up for you
Recommended

Use the one built for this

Payer, LOC, and VOB status are fields, not custom properties you configure. One less vendor, one less integration, one less renewal.

  • Nothing to configure, it ships knowing admissions
  • Most operators pay more for a standalone CRM than this costs to add
  • Pipeline reaches Daro and your dashboards live
Leads & pipeline

A stalled lead is a lost admission.

No duplicate entries, no messy data. The pipeline already speaks payer, level of care, and referral account. A generic CRM makes you build that. Here it's the default.

  • Day counters and stale flags on every card, so nothing quietly sits.
  • Duplicate detection at entry. The same family often calls three times from three numbers.
  • Referral account attached, so credit lands with the partner who sent them.
GL
Already in the pipeline
Jerry is already in the pipeline DOB 2/7/1995

Currently in Running VOB with David Puddy.
No duplicate needed, open the lead already in progress.

Open their leadIt's a different person
Automations

Nobody forgets the intake packet again.

Build the rule once: when a lead moves from Running VOB to Intake Scheduled, the intake packet goes out. Confirmations, reminders, and what-to-bring instructions stop depending on someone remembering.

  • Stage change is the trigger. No separate workflow tool to keep in sync.
  • Merge fields fill themselves from the lead record.
  • Every send is logged to the lead and the referral account.
Running VOBIntake Scheduled
Jerry Seinfeld$1,500
Aetna
RTCCosmo Kramer
Intake packet sent to Jerry SeinfeldTemplate: Intake Confirmation · logged to the lead
Rule Stage → Intake Scheduled sends Intake Confirmation
Referral accounts

Stop guessing which referral partners are worth the drive.

Most operators can name their top referrers by feel. Very few can say what each one is actually worth. That number is what changes where your BD team spends Tuesday.

Accounts

Every referral source is a scoreboard.

Every referral source is an account with its own record: referrals received, how many qualified, outbound sent, and the claims revenue that came from them.

  • Relationship health. Touches over time, last contact, and conversion in one line.
  • Goes quiet, gets noticed. A partner who stopped sending is visible, not forgotten.
  • BD rep on the record, with the full engagement timeline.
CRM
PipelineLeadsAccountsCalendar
● Community Mental Health
Biscayne Behavioral Network
Active referral source · 48 leads in pipeline · Last engagement today
Referrals received
321
Last 30 days: 27
Qualified %
50.5
162 of 321 qualified
Outbound sent
143
Last 30 days: 14
Claims revenue
$1,653,894
Insurance payments
Relationship healthACTIVE
Touches · 12 months
Last touch
today
Within target
Touches · 90d
33
▲ 10% vs prior
Lead conversion
50.5%
162 of 321 qualified
Calendar

Every meeting counts itself.

Facility tours, program overviews, and referral check-ins are scheduled against the account they belong to, so the moment a meeting is booked, that account's touch count, last-contact date, and BD activity move with it. Nobody logs anything twice.

  • Every meeting is a logged touch on the referral account, automatically.
  • Day, week, or month, filtered by staff, meeting type, or account.
  • Compare staff side by side to see who's actually out in the field.
CRM
PipelineLeadsAccountsCalendar

Today Demo

Day view · 5 meetings
+ Schedule meeting
DayWeekMonth Compare Staff All accounts
Outcomes Review — Death Valley Psychiatric9:30 AM
Program Overview — Redwood Coast Recovery10:30 AM
Lunch with Joshua Tree Recovery11:30 AM
Referral Review — Biscayne Behavioral Network2:00 PM
Facility Tour — Canyonlands Community MH3:00 PM
Logged to Biscayne Behavioral Network · Touches · 90d 3334 · Last touch: today
The whole point

Marketing spend to admission to claim, in one line.

This is the reason to run admissions inside Kondaro: the lead, the bed it filled, and the claim it produced are the same record. You can finally answer what a referral source returned, not what it generated in activity.

Daro sees the pipeline

Ask about lead sources, conversion, or which partner went quiet. Daro is reading the same records your BD team is working.

Dashboards update live

Admissions, conversion, and lead-source performance move as the board moves. No overnight export, no stale numbers.

Lead to census to cash

A lead becomes an admission becomes a claim, connected end to end, so you can see what marketing actually returned.

See it running against your own pipeline.

Book a Demo Get in touch
Get in touch

Talk to us about your facility.

Book a demo or just ask a question. We'll get back to you personally.