Every referral partner is a scoreboard: referrals, qualified rate, and the claims revenue they actually produced. Every lead flags itself when it goes stale. The intake packet sends itself when a stage changes. Payer, level of care, VOB status, and referral source are built in, not custom fields you configure.
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Other CRMs count an admission when somebody moves a card. Kondaro counts it when it shows up in the chart, so the number you report and the number your EMR has are the same number.
The 6 that did not become a chart: 4 fell through after the stage moved, 2 were one person counted twice.
Payer, level of care, VOB status, referral source: fields other CRMs make you build are the default here, because we built it inside a treatment center.
No duplicate entries, no messy data. The pipeline already speaks payer, level of care, and referral account. A generic CRM makes you build that. Here it's the default.
Currently in Running VOB with D. Nguyen.
No duplicate needed, open the lead already in progress.
Most operators can name their top referrers by feel. Very few can say what each one is actually worth. That number is what changes where your BD team spends Tuesday.
Every referral source is an account with its own record: referrals received, how many qualified, outbound sent, and the claims revenue that came from them.
This is the reason to run admissions inside Kondaro: the lead, the bed it filled, and the claim it produced are the same record. You can finally answer what a referral source returned, not what it generated in activity.
Ask about lead sources, conversion, or which partner went quiet. Daro is reading the same records your BD team is working.
Admissions, conversion, and lead-source performance move as the board moves. No overnight export, no stale numbers.
A lead becomes an admission becomes a claim, connected end to end, so you can see what marketing actually returned.
Build the rule once: when a lead moves from Running VOB to Intake Scheduled, the intake packet goes out. Confirmations, reminders, and what-to-bring instructions stop depending on someone remembering.
Stage → Intake Scheduled sends Intake ConfirmationFacility tours, program overviews, and referral check-ins are scheduled against the account they belong to, so the moment a meeting is booked, that account's touch count, last-contact date, and BD activity move with it. Nobody logs anything twice.
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